Frequently Asked Questions

By: Shop And Crop Scrapbooking

Where are the workshops run?

Our workshops are run in our purpose-built online classroom - one screen. (No flicking between screens to keep up with the workshop). Upon registration of your first workshop, Shop and Crop will email you a link, and from here you will download the software onto your computer. Once you have downloaded it once you have it on your computer for every workshop you participate in. The downloading process is extremely simple (we have made it that way!).

 

Do I need permission to enter the classroom for workshops?

Yes, thats why your register for each workshop. Upon registration and payment of your workshop you will be emailed a password, and this password will need to be entered at the Classroom to allow you access.

 

I have dial-up internet access, will I still be able to take Shop and Crop Online Workshops? How will my slow connection speed affect my experience?
Our virtual classroom was designed with simplicity and load-time in mind so that everyone can enjoy these workshops.

 

Do I need a camera attached to my computer to be able to see my workshop instructor?

No, our workshops are conducted in our purpose-built scrapbooking classroom, via live chat and pictures of the steps of the project.

 

Is the online classroom program compatible with imac (mac) computers?

The online classroom software has been designed for use with Windows XP and Windows 2000. The software will also work with Windows 98 & ME, although this is not guaranteed.

 

It is not intended to work directly with the operating systems of mac computers, however, it may work via a windows emulator if you have one installed.

 

How long do the workshops last?

Each workshop will run for approx 2 hours, but may vary from 1.5 hours to 3 hours. You should also have time for some chatting at the end with your instructor, if you wish!

 

Which time zone are the workshop session times stated in?

All workshop session times are stated in NSW, Australia time.

 

Can I see a picture of the page or project we will be creating?

The short answer is No. The long answer is this: we do show you a sneak peek of the project, but once you have access to the virtual classroom, you will see the page or project designed by your instructor. Part of the excitement of attending our online workshops is the anticipation of the end result. And no matter what the page or project is, you will be inspired to customize it to your own needs.

 

Will I see pictures of the steps along the way?

Yes, we will make your online experience as informative as possible, and your instructor will show photos of steps while you are busy creating your project.

 

Will I be able to ask my instructor questions during the workshop?

Yes, as your workshop is live, you can ask your instructor as many questions as you like, and interact with your classmates online as well.

 

How much does it cost to attend a Shop and Crop Workshop?

The actual cost to participate is only $10.00 (for most workshops). We also have Product Packs available for purchase.

 

How will I know what products I will need to complete the workshop?

Each of our workshops has a product pack available for purchase. The full retail value of the product pack is what you are charged for it.

 

Will the product pack contain everything I need for the workshop?

No, the product pack will contain the main products, but you will also need your paper trimmer, adhesive, sometimes ink, sand paper, stapler and staples, acrylic paint and other standard items. Within a few days of registration you will be emailed a materials list, when you are emailed your password for that workshop. All of the product packs have plenty of supplies, and you will have left overs to create more projects with.

 

If I order a product pack for my workshop, how soon will I receive it?

Our product packs ship to you from certain dates, and this is sometimes stated in the description of each product pack. eg. if it says "product pack ships from March 9", you can expect to receive your pack anywhere from March 10 to March 19.

 

What happens if I miss my workshop?

When you register for a workshop, you will automatically receive step-by-step instructions by email, about half an hour before the workshop session time. So if you cant make it to the live workshop, you can complete the project with your instructions at a suitable time!

 

Can I display my workshop creation in the Shop and Crop Online Community when I've completed it?

Please do, we would love you to share your creations with our Online Community. So much so that we have already set up a special gallery called 'Shop and Crop Online Workshops Gallery'.

 

What date and times are the workshops on?

You can find this out by clicking on the workshops at the menu on the top left hand side of the website.

 

How do I register for workshops?

Easy, add the workshop/s of your choice to your cart, and proceed through our Checkout like a normal order. Within a week or so we will confirm your registration with an email containing the link to the downloadable classroom and your special password.

 

I still have more questions, who do I ask?

Email Sasha and she will be happy to help!

 

At Shop and Crop Online, our aim is to bring you fresh, creative ideas, and workshops that provide you the opportunity to create projects you will be proud of. We want you to complete personal, meaningful scrapbooks for you and your loved ones. So gather your scrapbooking friends, join us for some fun, and let our talented instructors take your scrapbooking to a new level.