Frequently Asked Questions on Event Stationery Specific

By: Papermarc

What is the turnaround time for event stationery and when should I order?

For wedding stationery, the whole process normally takes about 4-5 weeks, including postage time. Other event invitations take about 3-4 weeks. Stationery timing is based on the proofing process taking approximately 2 weeks, with 1 proof per week. Then from the date of which artwork is approved, items should arrive by post in 2-3 weeks time. Timing may vary depending on the time of year ordered. We highly recommend you get back to us promptly with any changes to your proofs or with approval to ensure a quick process. We recommend you start your wedding invitations at least 3 months before your wedding date.

 

What is the process for getting event stationery done?

Once you have chosen a design, we will write you an quote which meets your specific needs. To request a quote, fill in our contact us form, contact us via email or telephone. After an order is placed, we will create proofs and post them to you in approximately 1 week’s time. We will go back and forth via email or post until you are happy with the final design. Each set of changes will take approximately 1 week. If an excessive number of changes or a dramatic re-design is requested, charges may apply. Approximately 2 weeks after artwork is approved, your first lot of items - usually invitations and reply cards - will be ready and posted. Then, about 2 weeks before your function, after your guests have responded, we will print your placecards, order of service booklets, bon bon tags, menus, etc. based on your finalised guest list. After your function, we will finish your job by completing your thank you cards.

 

Can I order an invitation sample and what does it include?

Yes, you can order samples. Invitation samples are $15.00 + postage and handling. All other items, such as placecards, reply cards, thank you cards and personal stationery samples are $10.00 each + postage and handling. They are assembled, use pre-existing wording and come with the corresponding envelope. If you would like a sample with your wording, you will need to place a full order from a written quote, where a proof with your font and wording will be available. Samples can be purchased through our online shopping cart.

 

Can elements of the invitation designs change?

Yes, all our designs are flexible. Because we’ve designed them, we can print different colours, manipulate images, print onto different cards and papers, use different fonts, change the format and layout, etc. If you would like to change colours, format and papers, please fill in our contact us form, contact us via email or telephone so an individual quote can be written. All shopping cart items will be processed as pictured/described.

 

I have a design in mind, can you create it for me?

Yes, if you have a particular idea or concept in mind, you can work with our designers to create exactly what you have envisaged.

 

I want to create my invitations myself, can you help me?

Yes, definitely. We stock over 700 different papers and 300 envelopes. We have finishing services such as cutting, creasing, round cornering, hole drilling and eyeleting to assist you in achieving that professional finish, even though you are designing them yourself.

 

I have designed my own invitations, can you print it for me?

Yes, we can. We charge a file fee for each file opened, and if any manipulation such as colour matching or print setup is required, extra charges may apply. Turnaround time will be approximately 1-2 weeks depending on the printing processes required, availability of stock and the time of year ordered.

 

Can I personalise my items with my guests' details?

Yes you can, but only for digitally printed items. Personalisation cannot be achieved on any commercial press run, including letterpress, offset printing, foil printing, raised printing and embossing. We can print your guests’ names on your items, as well as your guests’ names and addresses on the envelopes. We charge $0.45 per item for personalising your invitations and placecards. For black printing of your guests’ names and addresses onto envelopes, the cost is $1.20 per envelope. When black envelopes are purchased, we can provide a label with a black background with your guests’ details in white.

 

Can I have different languages on my items?

Yes, we have facilities for most languages. Some of the languages we have previously done are Greek, Italian, Hebrew, French, Turkish, German, Vietnamese and Chinese.

 

I require items, such as menus, save the date cards, order of service booklets which are not on your website, can I have them created in the same style as my invitation?

Yes, because we’ve designed them, we can apply the designs to the different items you require.

 

How many should I order and what happens if I require more items after I have received my order?

We have an Invitation Guest List Template and Placecard Guest List Template which will help you work out how many items you will need. Remember, you will need one invitation/RSVP card/thank you card per couple or family and one placecard per person. We suggest ordering a few blank items which are not personalised for those elusive guests you may have initially forgotten about. If a guest list with fewer names than ordered is supplied, the remaining quantity may be supplied blank and cost for personalising will not be charged. A surcharge may apply for additional printing of items after the initial print run.

 

What is the minimum order for the event stationery ranges?

A minimum order of 75 applies for colour commercial offset printing, raised printing (thermography), foil printing, letterpress, embossing, form cutting and jigsaws. Otherwise, a minimum of 35 items applies. If bon bon tags are ordered as a separate item, a minimum of 75 applies.

 

Why does the invitation design I want to order say that I have to order other items as well?

Printing processes like letterpress and offset printing require multiple items to be printed at the same time to be cost effective. With large quantities, these commercial style runs can work out cheaper than digital printing. Please be aware that personalisation cannot be achieved on any commercial press run, including letterpress, offset printing, foil printing, raised printing and embossing. An in-house digital print version can be created if you require a small quantity or less items, however this may affect the quality, colour and price.